Privacy Policy

At Baker Brothers, we are committed to protecting your privacy and ensuring your personal information is handled safely, respectfully, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, place an order, or contact us.


1. Information We Collect

When you interact with our website, we may collect personal information you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Delivery or billing address

  • Order details

  • Any messages or inquiries submitted via our contact form or email

We only collect this information when it is necessary—for example, to process your order or respond to your inquiries.


2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders accurately

  • To respond to your inquiries and provide customer support

  • To send updates about your order status

  • To improve our website and customer experience

  • To send occasional marketing emails, with your consent (you may unsubscribe at any time)

Your personal data is never used for unrelated purposes, and we do not sell or rent your information to third parties.


3. Sharing of Information

We value your trust and will never share your personal data with third parties, except in the following situations:

  • If we are legally required to do so

  • If we are working with trusted service providers (such as payment processors or delivery partners) who help us operate our business. These partners are obligated to keep your information secure and use it only for the services they provide.

We ensure that any third party we work with also complies with relevant data protection regulations.


4. Data Security

We take data protection seriously and implement industry-standard security measures to protect your personal information. Your data is stored securely on protected servers and is only accessible to authorised personnel.

While we do our best to safeguard your data, please note that no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our practices to maintain the highest level of protection possible.


5. Your Rights

You have full control over your personal information. At any time, you may:

  • Request access to the data we hold about you

  • Ask us to update or correct inaccurate information

  • Request that we delete your data

  • Withdraw your consent for marketing communications

To make a request, simply contact us using the information provided on our website. We will respond promptly and in accordance with applicable privacy laws.


6. Using Our Website

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the site.

We may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review it periodically.